Copy of FAQ GLS-ONE

From 1 January 2021, the United Kingdom (UK) will have the status of a third country from the perspective of the European Union. This means that the movement of goods and thus the dispatch of parcels between the EU and the UK will be subject to customs supervision from this date. Customs formalities will therefore be required, but no customs duties will be levied on goods of EU origin.

Hence, from December 31, 2020 only shipments for which the shipper provides the full parcel and customs data will be processed.

Requirements for export to the UK at a glance
From January 2021:

EORI number
For shipping to countries outside the EU, you require a so-called EORI number for your business (Economic Operators' Registration and Identification). You can apply for an EORI number from the Austrian customs authorities.

Goods classification on the basis of customs tariff numbers (HS code numbers)
Goods shipments to non-EU countries must be classified. For this, customs use goods or customs tariff numbers, so-called HS code numbers. This defines which goods are included in your shipment and how high the import duties and other import taxes are.
Documents required for customs

Commercial or pro forma invoice
For shipments to the UK a commercial or pro forma invoice in English is required. A commercial invoice is required for goods with commercial value and the pro forma invoice for goods without commercial value.
Export declaration
When a goods value of €1,000 is reached, shippers in Austria need an electronic export declaration for parcel transportation to the UK. In Austria, this is done via ATLAS (Automated tariff and local customs clearance system).

Your export to the UK is always in safe hands with STR
STR customers rely on existing, proven processes for smooth imports and exports, including of deliveries requiring customs clearance:

As a subsidiary of the International Distribution Services we are specialists in the UK business.
STR has for many years been customers' reliable partner for parcel deliveries across Europe and the world.
Specialists in export and customs issues take care of the particular needs of customers trading internationally.
STR will give its customers extensive support for shipments to the UK also from 2021.